Human-AI Collaboration, Emerging Digital Work Configurations and the Changing Nature of Work

Editors

  • Alexander Richter, Victoria University of Wellington
  • João Baptista, Lancaster University; Nova SBE
  • Ella Hafermalz, Vrije Universiteit Amsterdam
  • Mareike Möhlmann, Bentley University
  • Daniel Schlagwein, The University of Sydney
  • Mari-Klara Stein, Tallinn University of Technology

Full call details

Digital technologies, in particular artificial intelligence (AI), are reconfiguring how, where, and when work gets done (Bailey and Barley 2020; Berente et al. 2021), marking a shift from tools designed to support human tasks to agentic systems that collaborate with and even manage human workers. AI technologies are evolving to work autonomously or within hybrid collaboration systems of human and digital agents (Möhlmann et al. 2021; Richter & Richter 2024; Stelmaszak et al. 2024).

Research on AI and human-AI collaboration has advanced from studying AI that supports human tasks (Jackson and Panteli 2024) to AI agents’ ability to make independent management decisions and regulate and manage human work (Tarafdar et al. 2023). The future of working with AI is, however, still unknown and emergent (Agerfalk et al. 2022; Benbya et al. 2021), with both utopian and dystopian perspectives shaping our understanding of opportunities and challenges of their adoption and use in organizations, work and other spheres of our lives (Carroll et al. 2024).

Prior research has helped make sense of and anticipate important side effects of AIdriven management (Baiocco et al. 2022; Stark and Broeck 2024), new forms of hidden and unrecognized ‘meta-work’ performed by employees (Klein and Watson- Manheim 2021), and the ‘ripple effects’ of introducing such technologies to the workplace. For example, research has focused on the reconfiguration of spatialtemporal dimensions and ‘ways of seeing’ in the workplace (Willems and Hafermalz 2021), tensions between craft and mechanical work (Hopf et al. 2023), and a wide range of unintended effects in work contexts such as loss of critical thinking (Mayer et al. 2020) and changes in how human work is coordinated as well as the authority and values that underpin it (Benbya et al. 2020).

In addition to such scholarship, several calls and arguments point to limitations of existing knowledge and invite new research to develop relevant theories and methods to study human-AI collaboration and how this is reconfiguring work. For example, theories that take a relational view of AI, recognize that its functionality and affordances emerge dynamically and with use (Hinds and von Krogh 2024) and therefore specific systems and configurations need to be studied in-situ. Further,

emergent research on AI safeguards argue for AI’s progressive encapsulation and new forms of socio-technical reversal (Fischer et al. 2023) and socio-technical envelopment of AI to allow organizations to capture the value of AI while minimising exposure to risks (Asatiani et al. 2021). Such research is important in informing scholarship and practice, influencing design considerations to develop responsible and ethical AI systems (Vassilakopoulou et al. 2022), and help with retaining humansin-the-loop in AI-centric processes (Grønsund and Aanestad 2020), which is needed to manage, for example, emerging tensions between automation and augmentation (Holmström and Carroll 2024; Raisch and Krakowski 2021).

Theme 1: This special issue is particularly interested in research that explores the unique nature of human-AI collaboration, emerging AI technologies and ecosystems (Retkowsky et al. 2024) and how AI changes human work practices and its implications. That is, this special issue seeks new theoretical perspectives or methods and novel unified approaches for the study of AI (Bailey and Barley 2020).

Theme 2: This special issue is open to innovative research that helps understand emerging digital work configurations (Baptista et al. 2020) that are reshaping the functioning and structures of organizations, as well as to research on new and future forms of digital working and organizing (Wang et al. 2020). Thus, we also welcome studies focusing on various (non-AI) digital technologies that are altering human work practices, such as non-learning algorithms, blockchain technologies, robotics, and remote working solutions, even when AI is discussed in the broader context, more in the background, or not at all.

Our interest in AI-human collaboration and the changing nature of work more broadly builds on discussions in the growing community of the AIS Special Interest Group on the Changing Nature of Work (AIS CNoW 2024) and the various related workshops and IS conference tracks on AI, Changing Nature of Work, Digital Work, Future of Work etc. As members of this community, we have seen a growing interest in exploring the evolution of AI and other emergent digital technologies as synergistic partners amplifying (or challenging) human creativity, judgment and contextual understanding. Digital technologies are set to transform work practices, organizational structures and decision-making (Shrestha et al. 2019), while raising critical questions about the value of existing theories and frameworks to study these meta-human phenomena (Lyytinen et al. 2021) as well as their human, societal, ethical and environmental implications in practice.

This special issue invites submissions that critically examine the current and expected future effects of human-AI collaboration and other emerging digital work configurations. It seeks theoretical, empirical, and design-oriented contributions that study the transformative potential of digital-human collaboration. This special issue seeks work that inspires innovative strategies, ethical solutions, and sustainable models for AI-and-digitally-driven work, and informs future digital work scenarios (Wang et al. 2020). The special issue takes a forward-looking perspective, aiming to gather research that follows good research practice in the use of AI (Kulkarni et al. 2024; Schlagwein and Willcocks 2023; Susarla et al. 2023) but is open to work on developing prospective scenarios and actively creating preferable futures

(Schlagwein et al. 2024) – Future Making. The special issue welcomes all types of research papers. This may involve developing new concepts, and ways of theorizing or integrating concepts from different fields and in using innovative methods and approaches to capture the role of technology in the changing nature of work and the future of organizing.

Topics of Interest

Topics of interest include but are not limited to:

Emerging Human-AI Work Configurations § Capture and conceptualize emergent configurations and types of interactions and collaborations between humans and AI.

§ Exploring the shift from human-assisted technology to technology-managed human work and anticipate future trends.

§ Showcasing the integration and adoption of AI in complex work environments and suggest how to manage these processes.

Effects of AI and Agentic Systems in the Workplace, Work, and Organizing § Study the effects of AI-driven solutions and immersive technologies on collaboration, communication, and productivity in organizations.

§ Explore longitudinal third-order effects of AI agents in work and social fabric of organizations.

§ Explore new forms of trust development in AI agents within the workplace.

Governance, Responsibility, and Ethics of AI Agents § Conceptualize risks and opportunities in integrating AI agents in human work. § Ethical challenges arising from the increased autonomy of AI systems in decision-making.

§ Explore and propose governance frameworks for ensuring fairness, transparency, bias, and accountability in human/AI collaborative work.

§ The influence of societal values on work practices, policies, and organizational culture, with a focus on sustainability and inclusivity.

Adaptive Practices and Human-AI Dynamics § Strategies for fostering effective and sustainable human-AI collaboration in hybrid and virtual workplaces.

§ Redefining roles and responsibilities in AI-integrated teams. § Use cases, such as digital brainstorming agents, demonstrating the impact of human-AI interactions on team dynamics and creativity.

Strategic and Organizational Implications of Human-AI Collaboration § The effects of AI integration on organizational structures and workforce development.

§ Innovations in leadership and management practices to accommodate human- AI collaboration.

§ Long-term implications of AI as a collaborative partner on business models and resilience.

New Digital Work Configurations and Changing Nature of Work Beyond AI § Work exploring emerging or future digital work practices centred on the interplay between humans and digital agencies.

§ Algorithmic work and management and its implications for workers and organization.

§ New forms of working and organizing enabled, transformed or substantially changed by specific new digital technologies (research focused on a particular technology affecting multiple work practices).

§ Specific work configurations (e.g., digital nomadic, location-independent

working and organizing) that is enabled by host of digital technologies (research focused on a particular work practice enabled by multiple digital technologies).

Theoretical and Methodological Advancements § Advancing theory of human-AI collaboration or the changing nature of work. § Methodologies for studying the emergent scenarios and futures around human- AI collaboration or the changing nature of work.

§ Critical or philosophical accounts of human-AI centred work. § Research with substantial policy implications on human-AI work advancements § Other types of conceptual, theoretical, methodological or philosophical contributions on the above topics.

Submission Timetable Submissions due:

15 Aug 2025

Notifications (submissions):

15 Nov 2025

Workshops for papers invited forward will be held at ICIS 2025 (Dec 2025) and online (for author teams not attending ICIS).

1 Mar 2026

Revisions due: Notifications (revision 1):

1 May 2026

Second revision due:

1 Aug 2026

Notifications (revision 2):

1 Oct 2026

Papers will be finally accepted or rejected after the second round of revision. Thirdround revisions only in specific circumstances and will be advised by the Special Issue Editors at this time. Target publication:

1 Dec 2026 or after

Submission Guidelines JIT submission guidelines: https://journals.sagepub.com/author-instructions/JIN. JIT submission site: https://mc.manuscriptcentral.com/jin. Special issue authors must indicate in the submission comments and the cover letter that this is a submission to the special issue on ‘The Changing Nature of Work’.

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